Frequently Asked Questions

Frequently Asked Questions

Each passenger is allowed one carry-on bag and one checked bag. Please check our website for specific weight limits.
You can book flights directly on our website or by contacting our customer service team.
Our cancellation policy allows you to cancel your flight within 24 hours of booking for a full refund.
Yes, you can change your flight date for a fee. Please contact our customer service for assistance.
We follow all government guidelines for health and safety, including enhanced cleaning protocols and social distancing measures.
If your flight is delayed, please check our website or contact customer service for updates and assistance.
Travel restrictions may vary by destination. Please check the latest travel advisories on our website.
You can contact our customer service via phone, email, or live chat available on our website.
Yes, we offer travel insurance options during the booking process. Please review the details for coverage.
Yes, pets are allowed on our flights. Please check our pet policy for specific guidelines and fees.